Privacy policy
This Privacy Policy describes how Jeanne Le Menn collects, uses, and shares your personal information when you visit or make a purchase from this website.
Personal information we collect
When you visit the Site, we may automatically collect certain information about your device, browser, IP address, time zone, and how you interact with the Site.
We may also collect information related to your use of the Site, including pages viewed, products viewed, referring websites or search terms, and information about how you browse.
When you make or attempt to make a purchase, we may collect:
- your name
- billing address
- shipping address
- payment information
- email address
- phone number
- order details
We may also collect information when you subscribe to our newsletter, contact us, or otherwise communicate with us.
How we use your information
We use your personal information to:
- process and fulfil orders
- arrange shipping and provide order updates
- communicate with you
- screen orders for potential risk or fraud
- improve our website, services, and customer experience
- send marketing emails if you have chosen to receive them
- comply with legal and regulatory obligations
Sharing your information
We share relevant personal information only where necessary to operate the store and fulfil your order, including with service providers such as:
- Shopify, which powers our online store
- payment providers
- shipping and logistics providers
- print and fulfilment partners
- analytics and marketing tools used to operate and improve the business
These service providers process your information only to the extent reasonably necessary for their services.
Print and fulfilment partners
To produce and deliver certain products, we may share relevant order information with trusted print and fulfilment partners, including the recipient name, delivery address, and order details required to prepare and dispatch the item.
Marketing
If you subscribe to our newsletter or otherwise opt in, we may send you updates about new releases, collections, special offers, or brand news. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at contact@jeannelemenn.com.
Cookies and similar technologies
We may use cookies and similar technologies to support the operation of the Site, understand traffic and usage, remember preferences, improve performance, and support marketing activities.
Depending on your location, you may be presented with cookie choices or privacy controls when visiting the Site.
Data retention
We keep your information for as long as necessary to fulfil orders, provide customer service, comply with legal obligations, resolve disputes, and maintain business records, unless a longer retention period is required or permitted by law.
Your rights
Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, or portability, and the right to object to certain processing.
To exercise any such rights, please contact us at contact@jeannelemenn.com.
Third-party services
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties.
Changes to this policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be posted on this page.
Contact
Jeanne Le Menn SAS Hello View
Email: contact@jeannelemenn.com
Business address: BP 534 Gustavia, 97133 Saint Barthélemy