FAQ

Find answers about limited editions, framing, shipping, returns and artwork care.

Limited Editions

What does limited edition mean?
Each artwork is released in a strictly limited edition. Once sold out, it will not be reproduced in the same format and finish.

Are the prints signed and numbered?
Yes. Each limited edition print is signed and numbered.

Does each artwork come with a certificate of authenticity?
Yes. Each artwork comes with a certificate of authenticity.

What paper do you use?
All prints are produced on premium fine art paper selected for its quality, rendering and durability.

Will the colors look exactly the same as on screen?
Colors may vary slightly depending on your screen settings, but every effort is made to ensure a faithful reproduction of the artwork.

Framing

Can I order the artwork framed?
Yes. Selected artworks are available framed as well as unframed.

What frame options are available?
Available framing options are indicated on each product page.

Does the framed artwork include a mount?
When applicable, this is specified on the product page.

Is the framed artwork ready to hang?
Yes. Framed artworks are ready to hang when specified on the product page.

Shipping & Delivery

Do you ship internationally?
Shipping is available to selected international destinations. Available options and costs are calculated at checkout.

How long will my order take to arrive?
Production and delivery times vary depending on the destination and the selected finish. Estimated timings are provided when available.

Will I need to pay customs duties or import taxes?
For international orders, customs duties and import taxes may apply depending on your country. These charges remain the responsibility of the customer.

Orders & Returns

Can I change or cancel my order?
If you need to make a change, please get in touch as soon as possible after placing your order. Once production has started, changes or cancellations may no longer be possible.

Can I return my order?
As each artwork is made to order, returns are generally not accepted unless the item arrives damaged or there is a production issue.

What happens if my order arrives damaged?
If your order arrives damaged, please contact us promptly and include photographs of both the packaging and the artwork so that a solution can be arranged.

Artwork Care

How should I care for my artwork?
Handle unframed prints with care and avoid touching the printed surface directly.

Where should I display my artwork?
For best preservation, avoid prolonged direct sunlight, excessive humidity and heat sources.